Terms and Conditions

PAIA Manual

Please click to download the Rennie Knight Frank PAIA Manual: PAIA Manual.

PAIA Compliance Downloads

Please click to download request for access to records: Form 2, Form 3, Form 4

Copyright

All information and images contained in this website, except where specifically noted, are to the fullest extent possible copyrighted by and proprietary to Rennie Property. Reproduction, redistribution or any other form of copying or transmission of information contained herein is strictly prohibited without the express, written consent of Rennie Property.

Disclaimer

This website contains data and related information which is made available for the exclusive use of the user.
Rennie Property continues to make significant efforts to provide the most accurate data and related information as possible. However, Rennie Property makes no warranty or representation, either express or implied, that the information is accurate or complete. Neither Rennie Property nor its representatives shall be liable in any way for direct, indirect, incidental, consequential, or punitive damages resulting from the use, access, or inability to use, information presented on this website. Neither shall Rennie Property be liable in any way for possible errors or omissions in the information presented in this website.

Rennie Property reserves the right to alter the content of this website at any time, for any reason, and without prior notification. Rennie Property will not be liable in any way for any possible consequences of these changes.

Privacy Policy

This Privacy Policy governs the manner in which Rennie Knight Frank, uses, maintains and discloses information collected from users (each, a “User”) of the www.rennieproperty.co.za website (“Site”). This privacy policy applies to the Site and all products and services offered by Rennie Knight Frank.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with any activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address and phone number.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but it may prevent them from engaging in certain Site-related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilised, and other similar information.

Web Browser Cookies

Our Site may use cookies (text files with small pieces of data) to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do not allow these cookies, some or all parts of the Site may not function properly.

How We Use Collected Information

Rennie Knight Frank collects and uses Users' personal information for the following purposes:

• To improve customer service.
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalise user experience.
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site.
  We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To administer a content, promotion, survey or other Site feature.
  To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails.
  The email addresses Users provide may be used to respond to their enquiries, and/or other requests or questions. If Users decide to opt in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time a User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or Users may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and other data stored on our Site.
Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to This Privacy Policy

Rennie Knight Frank has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes in order to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please do not hesitate to contact us.

Rennie Knight Frank

14th Floor Norton Rose House, 8 Riebeck Street, Cape Town, 8001

Office: +27 21 418 1550